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常见问题
How do I choose the right size?
Each REMYNO piece is designed with its own fit and silhouette. Please refer to the Size Guide on the product page for detailed measurements and recommendations.
If you are between sizes or need help choosing, feel free to contact us — our team will be happy to assist you.
How does REMYNO clothing fit?
Most REMYNO pieces are designed with a relaxed or oversized silhouette for a modern, comfortable fit.
Fit may vary depending on the product, so we recommend checking the Size Guide before placing your order.
Can I exchange my item for another size?
Yes. Size exchanges are accepted within 7 days of receiving your order, provided the item is unworn, unwashed, undamaged and still has all original tags attached.
Size exchanges are subject to stock availability.
What is your return & exchange policy?
REMYNO accepts eligible returns and exchanges within 7 days of delivery.
Items must be:
- Unworn and unwashed
- Free from stains, odors or damage
- In their original condition
- Returned with all original tags and packaging
Items that do not meet these conditions may not be eligible for return or exchange.
尺码选项是什么？
REMYNO 提供多种男女尺码（40kg-110kg）
大多数款式也有儿童尺码（10-40kg）
你们的退货政策是什么？
REMYNO 提供 7 天退货政策。产品必须未经使用，且标签完好无损。
因此，如果您有任何问题，请联系 REMYNO！
我可以在付款前验货吗？
REMYNO 始终自信地为其产品带来最佳品质，因此所有订单在付款前都会经过检查！
订单处理需要多长时间？
订单提交后，将立即处理。您可能会收到一个确认电话，订单将在最长6小时内发货。
What payment methods do you accept?
Available payment methods depend on your country or region and will be displayed securely at checkout.
Cash on Delivery may also be available for eligible domestic orders.
Can I change or cancel my order?
f you need to change or cancel your order, please contact REMYNO as soon as possible.
Once an order has been processed or handed over to the shipping carrier, we may no longer be able to modify or cancel it.
What should I do if I receive a defective or incorrect item?
If you receive a defective, damaged or incorrect item, please contact REMYNO as soon as possible and include:
- Your order number
- Photos or videos showing the issue
- A short description of the problem
Our team will review the case and provide the most appropriate solution.
How should I care for my REMYNO pieces?
To help maintain the quality, shape and graphics of your REMYNO garments, we recommend:
- Washing inside out
- Washing with similar colors
- Using cold or low-temperature water
- Avoiding harsh bleach
- Avoiding direct ironing on printed graphics
- Following the care label attached to each garment
Proper care will help preserve your REMYNO pieces for longer.